Privacy Policy
Jeae Cleaning Service is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose information when you use our services, visit our website (jeaecleaning.com), or otherwise interact with us. Our services include residential and commercial cleaning, deep cleaning, move-in/move-out services, post-construction cleanup, pressure washing, roof and patio cleaning, and other facility maintenance tasks.
Information We Collect
We collect various types of information to provide and improve our cleaning services to you.
- Personal Identification Information: We may collect your name, postal address, phone number (e.g., 5617270412), email address (e.g., [email protected]), and payment information when you request a quote, book a service, or make a payment.
- Service-Related Information: Details about the services you request, including property type (residential or commercial), cleaning preferences, service frequency, specific instructions for cleaning, and details about your property (e.g., number of rooms, square footage) to accurately provide our cleaning solutions.
- Communication Data: Information you provide when you communicate with us via phone, email, or our website's contact forms, including inquiries, feedback, and customer support requests.
- Usage Data: When you visit our website, we may collect information about your browsing activities, such as IP address, browser type, operating system, referral sources, pages viewed, and the duration of your visit. This helps us understand how our site is used and improve its functionality.
How We Use Your Information
We use the information we collect for various purposes related to providing and improving our cleaning services:
- Providing and Managing Services: To schedule and perform booked services, process payments, and manage your account. This includes residential cleaning, commercial cleaning, deep cleaning service, office janitorial services, move-in/move-out cleaning, post-construction cleaning, pressure washing, roof cleaning, and other facility maintenance tasks.
- Communication: To communicate with you about your service requests, appointments, updates, and to respond to your inquiries and feedback.
- Improvement of Services: To understand how our services are used and to develop new offerings, enhance customer satisfaction, and refine our service quality.
- Marketing and Promotions: With your consent, we may use your information to send you promotional materials, special offers, or news about our services.
- Legal Compliance and Security: To comply with legal obligations, prevent fraud, and ensure the security of our services and your data.
How We Share Your Information
We do not sell your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors and service providers who perform services on our behalf, such as payment processing, customer support, website hosting, and marketing assistance. These providers are obligated to protect your data and only use it for the purposes for which we disclose it to them.
- Legal Requirements: If required by law, subpoena, or other legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to use your information for these purposes, we will remove it from our systems or anonymize it.
Your Data Protection Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at [email protected] or 5617270412. We will respond to your request within one month.
Security of Your Information
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- By Mail: Jeae Cleaning Service, 14111 SW Solange St, Port Saint Lucie, FL 34987
- By Phone: 5617270412
- By Email: [email protected]